Featured image for the Strasys Fish & Chip Paper column on NHS productivity. The article challenges the conventional narrative that productivity is an effort problem, arguing instead that structural features of NHS trust design — service fragmentation, duplicated overhead, and misaligned incentives — create a productivity trap that cannot be resolved by efficiency programmes alone.
The NHS Productivity Trap — A System Design Problem
The NHS productivity trap is not about working harder. It is about system design that guarantees diminishing returns from increasing investment.
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