Skip to main content
Strasys “Thinking Differently” Webinar Series

Healthcare Workforce – Achieving a paradigm shift by rethinking productivity through new perspectives

The £4bn efficiency opportunity

Date:  19th March 2024
Time:  13:00 – 14:15 (UK)
Location:  Virtual

In this webinar, we tackle the workforce and productivity challenge. The workforce is the most valuable asset of any organisation, and expenditure constitutes 45% of the overall NHS budget. Initiatives to enhance staff well-being are ongoing, and the NHS Long Term Workforce Plan is committed to training and retaining more staff and reforming how we work.

However, widespread problems remain – do we really understand how the workforce is feeling, how it is doing and what it needs? Current workforce planning in healthcare is activity-driven, linear and unconnected. Basic data and insights are typically used to inform Boards and plans, often reducing to regulatory and operational targets. The result is more inertia and inefficiencies, equating to a £20m productivity opportunity for a typical NHS Provider Trust.

We cover

  • The size of the challenges and true causes of low productivity.
  • How to look at the workforce differently to meet needs – skills mix, motivation and engagement levels, inefficient processes, lack of clear goals or direction.
  • Solutions to engage your workforce and better understand needs.

Watch the Webinar

Part 1: The Workforce Puzzle
Dame Jo Williams

Part 2: The Means of Production
Naeem Younis

Part 3: Workforce, the Main Course, Not the Side Dish
Melissa Swindell

Part 4: Connecting Agendas and the Human Stories
Heather Barnett

Part 5: The Learning Organisation
Dr Nadeem Moghal


The speakers

Dame Jo Williams

Dame Jo Williams

Chair, Alder Hey Children's NHS FT

Dame Jo joined the board in November 2016 as a Non-Executive Director and was appointed as Chair in February 2019.

She has enjoyed a successful 30-year career in social services in the North West, including ten years at a director level, before becoming Chief Executive of the Royal Mencap Society for five years. Dame Jo joined the Care Quality Commission as a Non-Executive Director in 2008 and held the position of Chair between 2010 and 2013.

In addition, Dame Jo has had considerable experience as a trustee in the voluntary sector, including with the NSPCC. She was Chair of Keele University Council 2018-2022.


Melissa Swindells

Melissa Swindell

CPO, Alder Hey Children’s NHS FT

Melissa joined Alder Hey in 2009. Following her graduation from the University of Liverpool, Melissa started her HR & OD career in the airline industry before joining the NHS, working in HR and OD roles in London and the Northwest before joining Alder Hey.

A Chartered Fellow of the CIPD, Melissa leads the people agenda at Alder Hey and is passionate about making Alder Hey a great place to work for everyone, with significant focus on leadership and talent development, equality, diversity and inclusion, staff engagement and health and wellbeing.

Melissa has championed the development of the award winning Alder Hey Staff Advice and Liaison Service (SALS), winner of both the national HSJ Staff Engagement Award in 2020, and the HPMA award for Excellence in Staff Engagement in 2021.


Heather Barnett

Chief People Officer, Liverpool University Hospitals NHS FT

Heather has held senior roles in the NHS over the last 12 years, including Executive Director of People and Interim Deputy Chief Executive at Mid Cheshire Hospitals NHS Foundation Trust and Director of Workforce and Organisational Development at the Clatterbridge Cancer Centre NHS Foundation Trust.

Heather is the Chair of the Cheshire and Merseyside People Directors Network and is involved in regional work to advance the People and OD profession.

With a masters degree in human resource management and another masters degree in executive coaching, Heather has a wealth of experience in successful change management, organisational development and executive coaching.

Heather is an advocate of flexible working and strives to balance her family and work life to ensure she is able to be productive at work, whilst having the time and energy to enjoy her family life.


Dr Nadeem Moghal

Chief Innovation Officer, Strasys

Nadeem joined Strasys in April 2022, bringing over 35 years’ expertise in the NHS and private sectors, as a consultant paediatric nephrologist, CEO, CFO and medical director.

Nadeem has led and delivered several critical transformations improving clinical capability, standards, leadership and culture.

Passionate about improving healthcare equality and life chances, he has been pioneering population-centric healthcare reform. Recently, he has been supporting the reshaping of care for children and young people, developing a national healthcare quality governance capability and enabling an integrated care health system.

Nadeem continues to coach and develop future clinical leaders through mentoring and the Strasys Academy. He has co-founded P3, a platform for professionals to develop and engage with their organisations, and AGA, to build better governance and reduce harm to patients.
He has been an external examiner at the RCSI Institute of Leadership, a Clinical Director at the Royal College of Pathologists (RCPath), and lecturer.


Naeem Younis

Founder and CEO, Strasys

Naeem is the founder and CEO of Strasys. He has over 20 years of experience in strategic transformation and helping leadership teams to make better decisions and embrace technological innovation.

At Strasys, Naeem is focused on pushing the boundaries in combining leading research, data analytics, new technologies and behavioural science to reimagine services and deliver better outcomes for their populations.

He has worked across the globe from policymaking and regulation to the provision of healthcare services. A regular contributor of thought leadership, he also acts as a coach and mentor to boards in developing high-performing leadership teams.

Naeem has been pioneering the translation of data into decision intelligence to help healthcare systems deliver real improvements and outcomes, impacting the lives of millions of people.

Over the last few years, he has supported the delivery of integrated care, the post-pandemic recovery and the strategic transformation of services such as mental health, cancer, children and young people and reducing health inequalities.
The key difference in his approach is shifting focus from services to people and population needs.

The event has already taken place. Please email for any enquiries.

Learn more about Strasys Workforce Decision Intelligence solution leveraging advanced analytics, AI and domain expertise to revolutionise workforce management and planning.

Learn more

Strasys has developed a new webinar series entitled “Thinking Differently”.

In collaboration with our NHS partners, we are bringing the best thinking and insight to tackle the problems that need to be solved urgently.

Our webinars provide a laser-sharp focus on solutions through short, powerful and practical presentations and debates.